When my older model Ford Escape began requiring more in maintenance than it was worth, I replaced it with a used 2010 Escape. The car is very attractive, a nice shade of red with tan leather, and I was excited to drive it. However, I quickly discovered the looks were the only advantage over my previous vehicle. This version lacks the pick up and traction of my former car and has been a disappointment in that area. It is also plagued with an annoying brake issue that keeps recurring despite several trips to both a dealership and a private garage to try to fix it.

Cedar City, UT DEALER RATINGS & REVIEWS

4.5

2 Reviews

5 star

50%

4 star

50%

3 star

2 star

1 star

Pricing

0.0

Service

4.5

Helpfulness

0.0

Responsiveness

3.5

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Samantha Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb

American Fork, Utah

Ken Garff Ford American Fork

2013 Ford 955

Ken Garff Ford was very helpful in helping me find the car I wanted. I had expected pushy overbearing salespeople, but the salesmen at this dealership were very friendly, and not pushy at all. I was also pleasantly surprised at the price and selection. When all was said and done I walked away with what I think was a great deal. Will defiantly go back!

Overall

4.0

Facility

4.0

Process

4.0

Service

4.0

West Valley City, Utah

Henry Day Ford Salt Lake City

2000 Ford 999

I've known Mike for over 30 years. So, I admit, I'm prejudice. They have an excellent parts and service department. The inventory is great, and I can almost always find what I'm looking for. If not, they can get it for me. I guess in the end it is the comfort level combined with the service that keeps me loyal.

Overall

5.0

Facility

4.0

Process

3.0

Service

5.0

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