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Elyria, OH DEALER RATINGS & REVIEWS

Dealer Reviews
4.5
2 Reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
Pricing
4.5
Service
5.0
Helpfulness
4.5
Responsiveness
4.5
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TS
TS
Lancaster, Ohio
Bob Boyd Ford Lancaster
2011 Lincoln 1182
I actually went in to have a car I owned at the time serviced. I had no plans to purchase a vehicle for another few months. My wife sent a link to me with the Lincoln MKZ Hybrid, showing that it was at Bob Boyd. I quickly found a sales person. The car was not even on the lot yet but he located it for me and we took it for a test drive. The sales person was very knowledgeable and friendly. I actually had somewhere to be while my car was being serviced, so the sales person allowed me to take the car to my appointment. Upon returning to the dealership, I informed the sales person I wanted the car, and before I knew it the financing and paperwork was done. The whole process was very smooth. They even touched up the inside of the vehicle before I left.
Overall
5.0
Facility
5.0
Process
5.0
Service
5.0
LP
LP
Westlake, Ohio
Nick Mayer Lincoln Westlake
2011 Lincoln 1181
Everyone in there was nice. I did not feel pressure when looking at cars. I told them what price range I was looking for and they showed me great cars and trucks. I found a truck that was at a great price that did not have a lot of miles on it and the truck was beautiful.
Overall
4.0
Facility
5.0
Process
4.0
Service
5.0
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