Ford Explorer Usados en Venta en Houston, TX

I hate to say bad things about dealerships and I wish I could say great things about them. They were terrible, I will never buy a vehicle from them again. They didn't help me out and my vehicle was supposed to come with all weather floor mats. When I called and asked for them, they told me they would get back to me and never did. I tried again and same story. I had some mechanical issues with my brand new car and had them take it in to be fixed and was told that the issues were that some battery cables were loose and the next thing you know, I am going out of town and get stranded a few states away. Very upset with them. The worst part is Ford didn't help either.

This first time I went in there they wouldn't honor their price match guarantee. I called and talked to a manager the next day and they not only honored it, they treated me great afterwards. Just had to talk to the right guy.

The salesman I dealt with was very professional and treated me with respect, even though it took a little time to agree on a final price. They were very patient while I tried to find a vehicle I would buy.